Our Policies
Where do we stand? Here’s easy access to all our policies.
Our Policies
- Check-In Time 4:00pm | Check-Out Time 11:00am
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One parking space included per room per day. Additional parking spaces subject to availability and will incur additional fee.
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All reservations are subject to a $10.00 per room, per night plus tax Resort Fee at time of check in.
- Gift Shop and Convenience Store: Sports Alley
- No pets accepted
- Rollaways (daily fee) and cribs (no charge) available on request
- All rooms have smoke detectors and are completely fire sprinkled
- Special group rates may be available (based on seasonal availability)
Tax Rate
Current tax rate is 15% (6% state retail tax and 9% local lodging tax) plus $2.00 per room per night local occupancy tax.
Age Policy
Minimum age requirement is 21 years of age to rent a room.
Child Policy
Children 17 and under are free in room with parents. For breakfast packages, child menu is based on children age 12 and under. No reservations accepted from unchaperoned single girls or boys or groups of either.
Extra Person Charges Policy
All rates are based on single/double occupancy. Each additional person 18 and up is $10.00 per night plus tax.
Deposit Policy
No personal checks accepted. Advance deposit of first night room and tax is due by credit card and will be charged at time of reservation. Total charges are due upon Check-In. A confirmation can be sent by e-mail or by regular mail by request upon receipt of deposit.
Payment Policy
Only U.S. currency, American Express, MasterCard, Visa, Discover, Diner’s Club and Travelers Checks accepted.
Special Requests Policy
While every effort will be made to meet your requests, we cannot guarantee special requests. Particular room or floor assignments cannot be guaranteed
Cancellation Policy
Cancellations must be made 48 hours prior to arrival date in order to receive a refund. Management reserves the right to cancel any reservation.
Parking Policy
1 parking space per guest room will be provided complimentary as space is available either in the main front parking lot or in The Oceanfront Inn’s parking garage across the street. Additional vehicles will incur additional daily charges: March – October $20 per additional vehicle; November – February $10 per additional vehicle. All rates are daily and subject to applicable taxes. Parking rates are based on standard size vehicles. If your vehicle occupies more than one space, additional rates will apply.
Resort Fee
All reservations are subject to a $10.00 per room, per night plus tax Resort Fee at time of check in.
Pet Policy
No pets accepted. For information regarding pet-friendly hotels, please contact The Visitor Center for a pet-friendly accommodation: Virginia Beach Visitors Center 1-800-VA-BEACH (1-800-822-3224)
Rollaways and Cribs
Rollaways are available at a daily fee by request. Cribs are available at no charge by request.
Security Policy
A hotel security guard is on duty nightly. All rooms have smoke detectors and are completely fire sprinkled.
Group Rates Policy
Special group rates may be available based on seasonal availability and minimum number of rooms. Groups must sign a contract to confirm space and rates with our sales office. No further discounts are available. If you’d like to request a group reservation, please fill out this form.
Non-Smoking Policy
Due to increased demand for non-smoking rooms, we are 100% smoke free. Smoking is prohibited in all areas of the hotel including guestrooms, balconies, bathrooms, hallways, elevators, lobby, pool area, and restaurant. We want all our guests to enjoy smoke-free rooms. A recovery fee will be charged to those who do not comply.
Privacy Policy
We protect all personal information collected and we do not sell or distribute it to anyone outside of The Oceanfront Inn. You will be added to our mailing list so you will receive periodic announcements of special offers. If at any time you would prefer to be taken off the mailing list, please let us know.